IQR Certification Services LLP.

An ISO Certification and Inspection Body
Certification for ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 20000-1:2018, ISO 27001:2013, ISO 22000:2018, HACCP and Third party Inspection Delhi,Mumbai, Gujarat, Rajasthan, Punjab, Maharashtra ETC

ISO 10002 Customer Satisfaction Management System Certification

Quality policy emphasizes the active management of customer complaints to be done in parallel, consistent with policies and targets must be filed out. In the next stage; obtaining, recording, evaluation, customer complaints transferred to the responsible, responsible of the construction, that are required by all the records kept on a regular basis, the complaint made and resolved a complaint referring customer feedback about the effectiveness of the whole system of making and ensure continuity as well as a detailed customer complaints management process requires the creation and implementation of.

As a result; we care about our clients display, customer complaints management system compared with your competitors at the higher level is applied to the display, creating a perfect showcase of customer relationship management, customer complaints management employees to improve their awareness and attention to ISO 10002 Customer Satisfaction Management System standard can be used as a nice tool.

ISO 10002:2004